Roofing Services for Robin Gwin
What a great experience! Chris came out & was open and honest with us on what we needed. Very trustworthy company and super fast service!!! They had an opening & bam! we had a new roof! They were very professional & cleaned up all nails and debris. If you need a new roof, hands down, talk to Chris!
Robin GwinRobin Gwin
Roofing Company for Hollie-Jo Dostie
We had roof damage along with many in the Belmont area this spring with the hail storm. We had dozens of roofing companies knocking on our door daily for weeks looking for the business. We went with Storm Guard. We were extremely pleased with the end result and company and here is why: the time estimate of when work would be completed was met, early in fact. And they took 1/2 day to complete entire roof replacement, some of my neighbors that went with other companies took up to 2 days. They did not rush, they just had a large, experienced team get it done! No breaks and wasting time. Storm guard was the ONLY company that were in professional uniform, not just a bunch of guys on a roof, nice touch. They also painted the pipes that are on rooftop to match new roof and house, I thought this was a real nice addition to a complete, finished look, and I didn't know they were doing that but immediately noticed it upon completion. When we did have a slight hiccup after job completion (the 'what hiccup' is not relevant), what is relevant is that Jim, (owner I think) immediately came out in person to speak with us and see what he could do to rectify issue and make us happy. He did both within a few days of our meeting. Bottom line, the point of difference with storm guard is the people, and more importantly the management team. Customer service and satisfaction actually DID matter to him, and as a previous business owner, I can surely appreciate that because the customer is the only thing that should matter and sadly these days, that is not the case. With storm guard it is, and Jim HAPPILY helped our situation, corrected problem, and was sincerely concerned that we were happy with the project and the service, and we are. Because of the him and the customer driven focus of how he runs the company, as well as how professional and friendly the entire team was (sales, roofers, etc) AND of course the outstanding work the roofers did (let's not forget the ones who did the labor), I would not hesitate to hire them in the future for other jobs as well as recommend them to people I care about. The length of this review alone is indicative of how much I appreciate this particular company and Jim, because who has time to write this! Lol. Trust storm guard-charlotte, I did and I'm glad I did, thank you so much Jim, and Chris and entire storm guard team, 2 thumbs up from a grateful new client. 🙂
Hollie-Jo DostieHollie-Jo Dostie
Roof Contractor for Keith Weilacher
Jordan Potts and Storm Guard repaired our house after a storm damaged the roof and some flashing. He explained the process and worked with our insurance agent to quickly replace our roof and repair the trim. The whole team was punctual, courteous, professional and did a great job on the roof. I highly recommend Storm Guard for home repairs. K. Weilacher
Keith WeilacherKeith Weilacher
Roof Repair for Gaston Boyz Audit
Jim and Chris did a great job. Handled everything no surprises. Great crew very fast and handled cleanup quickly. Would highly recommend
Gaston Boyz AuditGaston Boyz Audit
Roofing Contractor for Rodney James
They took care of my roof and sideing issues from the last storm. quick easy and great job. What was really awesome is that when one of my pieces of sididng was haning down again a ffew months after, I contactes them and they had some one put it back up free of charge. I really appreciated them looking out for me like that A+!!!! That is service
Rodney JamesRodney James
Roofing Services for Casselle Ball
Storm Guard went above and beyond the call of duty and we couldn’t be more impressed with the job well done. Chris Munro was our point of contact and he was very professional, knowledgeable and very easy to work with. Building a new home is nerve racking and Chris made the roof experience a breeze and took a lot of stress off of my husband and I. The crew worked tirelessly to get our roof on as quickly as they could so we did not risk rain getting into our new home. Not only were they quick on their feet but they did a very thorough job. We are more than satisfied with how our roof turned out and would HIGHLY recommend Chris and his team every day of the week.
Casselle BallCasselle Ball
Roofing Company for Kathy
I highly recommend Storm Guard Roofing! They did an excellent job on our roof. We were especially impressed with how thoroughly they cleaned up when the job was finished. Jordan was our sales rep and he was very professional and personable.
Roof Contractor for Kirstie Abernathy
Thank you to the entire Storm Guard team.Chris came out immediately to go over the storm damage and by the time he left I knew I had the right team to help me. From day one Chris & Jim stayed in contact walking me through the process making sure everything was done to my satisfaction. The repair work is excellent the team work is awesome. Customer service is a must for this company. Before you do anything call them!! KirstieCharlotte, NC
Kirstie AbernathyKirstie Abernathy
Roof Repair for Jenica Perez
Storm Guard was extremely professional and answered every question we had. Chris Munro handled our estimate with professionalism, we are extremely happy with Storm Guard and Chris and their performance in our roof repair. We had a leak due to significant rain and they came in and repaired the job quickly and efficiently. Would definitely recommend Storm Guard to all, and will definitely use them in the future for any roof repair. Thank you Chris and Storm Guard, Jenica
Jenica PerezJenica Perez
Roofing Contractor for Sharon H.
My experience with Storm Guard have been awesome . Very please with their service and my salesman Chris M****. I recommend their service.
Sharon H.Sharon H.
Better Business Bureau
Roofing Services for Hong Cunningham
Storm Guard has changed the roofs for our house and my parents'. Jordan and Jim had helped to take care most of the process. The roof were done quickly, less than a day. They also worked with contractors to take care of screen doors, shutters and windows. Although the window's replacement was not as quick as we wanted it to be, it was done after few weeks and we're happy with the new window. Great customer service and friendly staffs.
Hong CunninghamHong Cunningham
Roofing Company for Zeya Lin
I had a leak when the storm pass. Call Storm Guard and they came out and help me through the process. Jordan was my main contact. He was punctual, professional and patience. I had great experience working him!
Zeya LinZeya Lin
Roof Contractor for Srinivasan S
Storm Guard folks did their initial "free" check-up which focused on ensuring if the roof had any potential damage due to recent hail storms - and they were able to identify on a timely manner that my roof would need replacement. They also helped during the entire claim process by coordinating with my liaison and always been very communicative. They honored the referral system they promised along with finding maximum ways to keep the budget in check and provided quality replacement service. I am extremely pleased by the professionalism and dedication shown by this team to see to that I have a solid roof on my house. Greatly recommend to other home owners if you want professional service and great customer relationship! I would like to thank Fred for his responsiveness and attention to detail!
Srinivasan SSrinivasan S
Better Business Bureau
Roof Repair for Catherine Pettus
I cannot say enough about the phenomenal customer service i received from Chris and Jim. They worked hand-im-hand with my insurance company and communicated with me every single step of the way.
Catherine PettusCatherine Pettus
Roofing Contractor for fred lathrop
Storm Guard was more than a Roofing Company for me, The Charlotte office was my family. Storm Guard took me in within two weeks after I left the military and gave me my first civilian job since high school. Chris Munro was able to teach me how to be successful and allowed me to hit the ground running. I had no prior sales or roofing experience before storm guard. Although they made sure I studied and was taught everything I needed to know to help the customer, myself and the company. Dawn, their office manager is truly the backbone of this store. When you work as an independent contractor, the one who does all the filing, build scheduling and everything behind the scenes is truly a life saver to have. Great staff with Chris, Dawn, Jordan and Mike. None of us would of been able to be successful without our leader and franchisee Jim. He knows exactly how to motivate each of his team members and rewards you every chance you can. I would still be working there to this day if I didn’t have to move for family matters.
fred lathropfred lathrop
Roofing Services for Sandra Guglielmetti
We had damage from a recent hail storm and had Storm Guard come out. Jordan Potts inspected our roof. He was very professional and answered all of our questions.
Sandra GuglielmettiSandra Guglielmetti
Roofing Company for Jenica Perez
Storm Guard was extremely professional and answered every question we had. Chris Munro handled our estimate with professionalism, we are extremely happy with Storm Guard and Chris and their performance in our roof repair. We had a leak due to significant rain and they came in and repaired the job quickly and efficiently. Would definitely recommend Storm Guard to all, and will definitely use them in the future for any roof repair.Thank you Chris and Storm Guard,Jenica
Jenica PerezJenica Perez
Roof Contractor for Thom Black
I had roof damage from the April hail storm. Josh and Jordan were in my neighborhood and stopped at my house and asked if I would like a free assessment on my roof. I was very close to tell them no thanks, but I changed my mind and let them check it out sure enough I had hail damage. I called Liberty Mutual and got the ball rolling and within a couple of weeks Storm Guard was out here and put a new roof on my house. Storm Guard great people I highly recommend them.
Thom BlackThom Black
Roof Repair for Bob Harmon
Re-roofed my house last year. Looks good, they worked with the insurance company and everything worked out good. Like a fool I went with someone else to re roof my flat roof over my porch. Not covered by insurance . I thought I was going to save some money .Nothing went right and it leaked every rain. The company would not stand by their warranty STORM GUARD TO THE RESCUE ! EXCELLENT JOB , explained all of the problems and mistakes made by the previous roofer. Thank you storm guard !!!
Bob HarmonBob Harmon
Roofing Contractor for Jeff Hansen
Working with Storm Guard was an excellent experience. Jim came out promptly and surveyed my roof and gave a quote. Work was done within a few days and it looks great. Their customer service is top notch and I would definitely use them again. Highly recommend!
Jeff HansenJeff Hansen