Storm Guard gave me an estimate on Tuesday and did the repairs on Friday. All of the repairs were small. I found when calling around a lot of contractors will not accept small repairs. The house looks great. I also had an old rusted junk grill in the back I was too lazy to put out for bulk pickup and Jim even trashed that for me. The replacement siding pieces were a perfect match. The back porch railing were barely hanging on. The new rails look great.
Monica W.
Professional and High Quality Services
Storm Guard inspected my house roof and found there were damages that I was not aware of. Chris took time to explain the process involved in getting my roof replaced. He was prompt in meeting with the Insurance Adjuster and following through the entire process. The work crew was courteous, professional and passionate about their work. I am extremely grateful for the professional job completed by Storm Guard. Today, I am enjoying my New Roof and Gutters as it has significantly improved the appearance of my property.
Janice J.
No Job Too Small
Our experience with Storm Guard was excellent from the first contact to the conclusion of our repair. It was easy to schedule the estimate appointment and Chris arrived right on time. We needed a small area repaired on our vinyl siding and had an obscure type of siding. The company searched all available inventories until they found the product needed. We truly appreciated their diligence and professionalism. Highly recommend this company!
Melissa D.
Truly Professional and Excellent Company
I can’t say enough good about Jim and his crews. From the moment I spoke to him I felt I had found the person I needed. One never knows until the work is done on time and well. It was! Jim’s communication with me was always timely and with direct answers to questions–that means a lot to me. I began to trust I was going to get great service. Still, it’s not over until the work is done. The day came a day early. Why? Jim CALLED ME to tell me rain was headed in and asked if he could send crews out a day ahead of schedule. Music to my ears…in every way. I recommend Jim for any roofing or gutter protection and in fact, if Jim starts selling Ice Cream I’d be the first in line because I’m sure it would be made to perfection. Thanks Jim and crews and for you reading this…go pick up the phone before he realizes how good he is and wants to charge more…! No, I’m not related to Jim…my wife and I only moved to the area less than a year ago.
Chris Monroe and Storm Guard came through for me when others couldn’t. I was declined by my insurance company initially when another contractor met with them at my house. We had hail damage and the other houses in my neighborhood were getting approved by their insurance companies but I was declined by mine. Storm Guard came through met with the insurance company at my house and got me approved. My roof was fully covered and I got a brand new roof paid for by the insurance company. This was about a 25k job.
We hired Storm Guard to replace our roof after hail damage. We can say our experience has been nothing short of exceptional. The Storm Guard staff is highly professional, courteous, punctual and knowledgeable. Storm Guard worked in conjunction with our insurance company to arrive at an agreeable and pleasing replacement cost. We are pleased to have chosen Storm Guard and highly recommend them to anyone needing a roofing contractor!
Storm Guard replaced our roof after some hail damage. They also coordinated having our solar panels taken down and reinstalled before and after the roof replacement. This was all done seamlessly and without any effort on our part. Everyone was professional and courteous from the initial rep who came to our house to the installers who did an amazing and fast job to the ladies in the office who coordinated with our insurance company. I couldn’t be happier with this company. I highly recommending them and would absolutely use them again! I recommended them to several of my neighbors who then did the same to more of our neighbors. Needless to say the neighborhood is looking quit nice with all of the beautiful new roofs! On a side note. I have yet to find one roofing nail anywhere around my yard that was left behind. These guys were meticulous with their clean up!!!
Barbara Van Matre - BonanniBarbara Van Matre - Bonanni
Storm guard roofing provided excellent quality work with good service. Jordan Potts is our representative and he was able to work with our insurance provider to make the process go smoothly.
Be sure to look into Corning’s web tool to upload and visualize the roof material on your house. Saved us from a disaster and we ended up with an awesome looking roof that contrasts beautifully with the brick. Check out Pacific Wave! Crew did a great job and process was easy.
Storm Guard was a pleasure to work with from the original phone call to when Jim and his crew left my home. I had shingles in need of repair, a leak around the chimney, and a few other issues that needed attention. After Jim did his estimate, Dawn emailed/called to schedule the repairs, and the repairs were done within a week. I was shown pictures of the problem areas on the roof, and then the resolution afterwards. Extremely professional. Kind. Good people. Highly recommended.
This is an excellent company! I would not hesitate doing business with them. They are customer service orientate and showed me great professionalism and know-how!I needed a second opinion on a home inspection, and I needed it fast. The main office connected me with Jim, one of their contractors. Jim heard the urgency in my voice and decided he needed to come out that very day! I got same day service!Once there, Jim was all about helping me with my needs. He demonstrated a great care for customers and a high degree of knowledge and professionalism. I even climbed up on the roof with him, and he explained various things!
We noticed a water spot on our kitchen ceiling after the crazy storms in July. We were planning to contact a roofing company, when Jake and his team came by and asked about completing a free roof inspection. I can't say enough wonderful things about his professionalism and attention to detail. He worked closely with our insurance adjuster every step of the way and made the entire process stress free. We can't wait to get our new roof! Jake and the Storm Guard team are true professionals!
Jordan Potts is not just a beautiful man, but a great roofing contractor also. He and his team at Storm Guard helped my family recover from a devastating storm. It was hail. Jordan met with us, spoke gently with us, held our hands, and assured us that everything was gonna be ok. And now it is. Thank you for putting a roof over my family’s head Mr Potts. I’m forever grateful.
Storm Guard was more than a Roofing Company for me, The Charlotte office was my family. Storm Guard took me in within two weeks after I left the military and gave me my first civilian job since high school. Chris Munro was able to teach me how to be successful and allowed me to hit the ground running. I had no prior sales or roofing experience before storm guard. Although they made sure I studied and was taught everything I needed to know to help the customer, myself and the company. Dawn, their office manager is truly the backbone of this store. When you work as an independent contractor, the one who does all the filing, build scheduling and everything behind the scenes is truly a life saver to have. Great staff with Chris, Dawn, Jordan and Mike. None of us would of been able to be successful without our leader and franchisee Jim. He knows exactly how to motivate each of his team members and rewards you every chance you can. I would still be working there to this day if I didn’t have to move for family matters.
fred lathropfred lathrop
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